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    Home > Finance > Italy investigates Stellantis, Tesla, VW and BYD over EV consumer info
    Finance

    Italy investigates Stellantis, Tesla, VW and BYD over EV consumer info

    Published by Global Banking & Finance Review®

    Posted on February 21, 2025

    2 min read

    Last updated: January 26, 2026

    The featured image illustrates Italy's investigation into Stellantis, Tesla, Volkswagen, and BYD for potentially misleading electric vehicle consumer information. This scrutiny focuses on EV performance claims and consumer rights.
    Italy's competition authority investigates Stellantis, Tesla, VW, and BYD over EV consumer information - Global Banking & Finance Review
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    Tags:customerscompliancesustainabilityinnovationfinancial stability

    Quick Summary

    Italy's competition authority investigates Stellantis, Tesla, VW, and BYD for misleading EV consumer info on range and battery warranties.

    Italy Probes Stellantis, Tesla, VW, and BYD Over EV Consumer Misleading

    MILAN (Reuters) -Italy's competition authority said on Friday it was investigating BYD, Stellantis, Tesla and Volkswagen for allegedly misleading consumers on the performance of their electric vehicles.

    The investigations for possible unfair commercial practices concern information "on EV driving range, battery capacity degradation and limitations on standard battery warranties, potentially in breach of the Consumer Code", the watchdog said in a statement.

    Under Italian legislation, breaches of consumer rights rules can lead to company fines ranging from 5,000 euros ($5,230) to 10 million euros.

    Stellantis said in a statement it was fully cooperating with the authority and had provided the necessary answers, information and documentation.

    "Stellantis... is convinced that it has provided adequate, precise and exhaustive answers to the questions posed by the officials," it said.

    "Stellantis places the needs and satisfaction of its customers at the centre of all its activities and believes that the ongoing investigation will confirm this".

    BYD and Volkswagen declined to comment on the investigations. Tesla did not immediately respond to a request for comment.

    According to the authority, the automakers' websites offer "generic and sometimes contradictory information" on electric car driving ranges, without clarifying which factors may impact the advertised maximum range, and to what extent.

    The range of EVs may be significantly reduced by external conditions such as cold weather or the use of air conditioning in hot temperatures, as well as the type of routes traveled, it said.

    The regulator also alleged that websites failed to give consumers clear and complete information on battery capacity degradation resulting from normal vehicle use, and on the terms or limitations of the battery warranty.

    As is customary in such cases, the authority said it carried out inspections on Thursday at the Italian headquarters of the four automakers, aided by the Guardia di Finanza, Italy's financial crimes police.

    ($1 = 0.9557 euros)

    (Reporting by Alessia Pé and Giulio Piovaccari, writing by Alvise Armellini and Giulio Piovaccari; Editing by Emelia Sithole-Matarise)

    Key Takeaways

    • •Italy's authority investigates misleading EV info.
    • •Stellantis, Tesla, VW, and BYD under scrutiny.
    • •Focus on EV range and battery warranty clarity.
    • •Potential fines for consumer rights breaches.
    • •Stellantis cooperates, others silent on probe.

    Frequently Asked Questions about Italy investigates Stellantis, Tesla, VW and BYD over EV consumer info

    1What are the automakers being investigated for?

    The automakers are being investigated for allegedly misleading consumers about the performance of their electric vehicles, including driving range and battery capacity degradation.

    2What penalties could the companies face if found guilty?

    If found guilty of breaching consumer rights rules, the companies could face fines ranging from 5,000 euros to 10 million euros.

    3How did Stellantis respond to the investigation?

    Stellantis stated that it is fully cooperating with the investigation and believes it has provided adequate answers to the authority's questions.

    4What issues did the Italian competition authority highlight?

    The authority highlighted that the automakers' websites provided generic and sometimes contradictory information regarding EV driving ranges and failed to clarify factors affecting these ranges.

    5What actions did the Italian authority take during the investigation?

    The authority conducted inspections at the Italian headquarters of the four automakers, assisted by the Guardia di Finanza, Italy's financial crimes police.

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