Published by Global Banking & Finance Review®
Posted on October 9, 2025
1 min readLast updated: January 21, 2026
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Italy fines ALD 5 million euros for unfair practices in handling vehicle damage charges, citing incomplete customer information.
MILAN (Reuters) -The Italian competition Authority (AGCM) said on Thursday it had imposed a fine of 5 million euros ($5.8 million) on ALD, a UK-based car leasing company, for an "unfair commercial practice" in the handling of customer charges for vehicle damage sustained during the rental period.
According to the AGCM watchdog, the company gave consumers incomplete and unclear information about the key terms of the paid optional service designed to limit liability for vehicle damage.
ALD did not immediately respond to a request for comment.
($1 = 0.8611 euros)
(Reporting by Claudia CristoferiEditing by Keith Weir)
An unfair commercial practice refers to misleading or deceptive actions by a business that can harm consumers, such as providing incomplete or unclear information about products or services.
A fine is a monetary penalty imposed on a business or individual for violating laws or regulations, often as a result of non-compliance with established standards.
The Italian Competition Authority (AGCM) is responsible for enforcing competition laws and protecting consumers in Italy, ensuring fair trading practices among businesses.
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