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    Global Banking & Finance Review® is a leading financial portal and online magazine offering News, Analysis, Opinion, Reviews, Interviews & Videos from the world of Banking, Finance, Business, Trading, Technology, Investing, Brokerage, Foreign Exchange, Tax & Legal, Islamic Finance, Asset & Wealth Management.
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    Global Banking and Finance Review is an online platform offering news, analysis, and opinion on the latest trends, developments, and innovations in the banking and finance industry worldwide. The platform covers a diverse range of topics, including banking, insurance, investment, wealth management, fintech, and regulatory issues. The website publishes news, press releases, opinion and advertorials on various financial organizations, products and services which are commissioned from various Companies, Organizations, PR agencies, Bloggers etc. These commissioned articles are commercial in nature. This is not to be considered as financial advice and should be considered only for information purposes. It does not reflect the views or opinion of our website and is not to be considered an endorsement or a recommendation. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third-party websites, affiliate sales networks, and to our advertising partners websites. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish advertised or sponsored articles or links, you may consider all articles or links hosted on our site as a commercial article placement. We will not be responsible for any loss you may suffer as a result of any omission or inaccuracy on the website.

    Headlines

    Posted By Global Banking and Finance Review

    Posted on February 18, 2025

    Featured image for article about Headlines

    BEIJING (Reuters) - Complaints about BYD over its move to offer free smart driving features across most of its line-up have flooded a prominent Chinese auto quality platform, many from customers who said they had overpaid for their cars.

    Over 4,700 complaints were filed against BYD cars between February 11-17 on 12365auto.com, a third-party auto consumer complaints platform, compared with about 150 the week before and roughly 500 for January.

    BYD cars, including ones from its best-selling Ocean and Dynasty series, also took the top 10 spots on a list the platform publishes that ranks models by the number of complaints received.

    One complaint, sent in by an owner of a Seal 06 DM-i plug-in hybrid sedan, said they had repeatedly asked the salesperson when buying the car if a newer model would be launched this year.

    "But only half a month after I picked up the car, the new model hit the market with notable upgrades in configuration at the same price," the person said, adding that they wanted free upgrades and other compensation from the company.

    The platform showed BYD responding to say that the company had passed on the complaint to the relevant company departments.

    BYD did not respond to a request for comment.

    The complaints are one of the ripple effects a prolonged price war and hyper competitiveness in the Chinese market are having as automakers slash prices, offer free features or incentives, or roll out new models at a pace faster than other countries.

    Two years ago, U.S. automaker Tesla, shortly after it cut prices in a move that started the price war, saw hundreds of Tesla owners assemble at the company's showrooms and distribution centres in China, seeking rebates and credits.

    (Reporting by Beijing newsroom. Editing by Gerry Doyle)

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