Published by Global Banking & Finance Review®
Posted on April 2, 2025
2 min readLast updated: January 24, 2026
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Heathrow's 18-hour shutdown due to a substation fire raised resilience concerns, affecting 300,000 passengers and costing airlines millions.
LONDON (Reuters) - The boss of Heathrow came under fire for an 18-hour shutdown at the airport last month after an airline representative said he had raised concerns about the hub's resilience days earlier, as lawmakers scrutinised the nationally embarrassing incident.
A blaze at a substation near to the airport caused the closure on March 21, raising questions about the resilience of national infrastructure. The incident left about 300,000 people stranded and cost airlines millions of pounds.
Seeking to learn lessons, lawmakers on Wednesday quizzed the chief executive of Heathrow and senior representatives from National Grid, power provider SSE and an airline representative.
Nigel Wicking, boss of the Heathrow Airline Operators' Committee which represents 90 airlines using the hub, said he had voiced concern on March 15.
"I'd actually warned Heathrow of concerns that we had with regard to the substations, and my concern was resilience," Wicking said.
He raised further concerns two days before the fire after the lights of one of Heathrow's runways went out for a short period following theft of cable.
Safety was the main concern for Heathrow, Thomas Woldbye, the airport's CEO said. The fire meant the airport had to power down systems, then rewire the airport to connect to another power supply, before powering back up, and that took hours.
Wicking said the airport could and should have started flights sooner.
"I'm not hearing that there was a lack of power to come into Heathrow," he said. "I was hearing that it took time to move that power to where it needed to be within Heathrow. And 10 hours for me, were too long."
The airport's contracts with power suppliers had resilience built in, Woldbye said. Building full resilience at the airport would come at a very high cost, he said, estimated at 1 billion pounds.
(Reporting by Sarah Young, Editing by Paul Sandle)
The main topic is the resilience of Heathrow Airport following an 18-hour shutdown due to a substation fire.
Heathrow was shut down due to a fire at a nearby substation, which affected power supply and airport operations.
Approximately 300,000 passengers were stranded, and airlines incurred significant financial losses.
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