2020 Report: OPEX in the Financial Services

Heads of Operational Excellence in the financial sector said that they feel less technologically mature than they were 12 months earlier due to an increase in complex technological solutions generating uncertainty.

Over 100 leading OPEX professionals in the financial services industry shared exclusive insight into the challenges they are facing and the innovative strategies and tools they are adopting to meet the needs of customers who are becoming more demanding.

Read this complimentary report to explore the challenges and cultural concerns. Exclusive insights include:

• The crux of why financial institutions are unwilling to invest in solutions that are constantly evolving
• Innovative strategies to improve customer satisfaction to increase profits
• Solutions! New ways for business to achieve objectives
• Understanding the tools and knowing your customers

You can download the report here

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