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MINDLINK FACILITATES TEAM COLLABORATION AND INFORMATION EXCHANGE, LEADING TO MEASURABLE BUSINESS RESULTS

Company name

MindLink Software Limited

 

Nature of business

MindLink is the only purpose-built Business Critical Collaboration platform that allows teams to coordinate and exchange information in real-time across the business.

MindLink offers Instant Messaging, Presence and unique Persistent Group Chat leveraging companies Microsoft Lync investment and taking business collaboration to the next level.

It is fully integrated into existing processes and software applications, accessible via desktop (Windows, Mac, Linux), Tablets and Mobile devices (including Mobile Device Management) and offers advanced security and out-of-the box compliance features.

It can be embedded into SharePoint or other portals toimprove team efficiency and delivers real impact on the bottom line.

 

Location / Markets operated in

With offices in London and New York, MindLink operates globally across EMEA, the Americas and AsiaPac.

MindLink’s collaboration tools apply to organisations of any size and in any industrylooking to improve knowledge sharing and team collaboration.

MindLink is used across a wide range of sectors including financial services (investment banking, trading, insurance, banking), government, healthcare,professional services, energy, construction and engineering and pharmaceutical.

 

Annekathrin Häse
Annekathrin Häse

Contact information

MindLink  Europe

4 – 8 Crown Place
London EC2A 4BT

+44 (0) 20 3582 1487

info@mindlinksoft.com

MindLink North America

410 Park Avenue,
15th Floor
New York, NY 10022

+ 908-824-0004
info_us@mindlinksoft.com

 

Key executives

MindLink’s management team has more than 30 years’ of combined experience working with many medium to large sized businesses, facilitating better collaboration for both internal and external users.  Key executives are:

  • Joseph Do, Co-Founder and CEO
  • Howard Travers, Co-Founder & Director Business Development
  • Annekathrin Häse, Director Marketing & Strategy
  • Steve Henderson, Non-Executive Director Finance
  • Harpreet Gosal, Head of Engineering

Brief history of the company /certifications/licenses, products/services offered

History:

MindLink Software builds on a 10 year heritage from Formicary Limited to refine its collaboration offering.   Originally formed in 2011 and known as Formicary Collaboration Group, MindLink was created as a spin off from Formicary to focus onpurposeful business collaboration within the enterprise.

The name change to MindLink Software was the next phase in the organisation’s evolution, moving beyond its legacy and reinforcing a sole focus of harnessing technology to enhance business through collaboration.

Products/ Services:

MindLink offers Instant Messaging, Presence and unique Persistent Group Chat leveraging companies Microsoft Lync environments.

It lets teams set-up dedicated topic groups for purposeful real-time knowledge & information sharing and communication. Live information feeds from external social sources or internal line-of-business applications can be streamed to any topic group directly, while intelligently filtering brings only relevant content to each user. Conversations are indexed and recorded – meaning organisational knowledge is preserved and searchable for future use.

MindLink can be accessed from anywhere through a web browser, desktop (Windows, Mac, Linux), mobile devices, tablets or via plug-ins from Microsoft Outlook and SharePoint or any other web-based portal. It is highly secure and fully compliant.

Finally, MindLink has the flexibility to grow and scale with a business. Using open API’s, MindLink can extend into other applications across the technology landscape – ensuring that meaningful Critical Collaboration can occur in every function and department inside the organisation.

Key features

  • Mobility
  • Integration
  • Security & Compliance
  • Scalability
  • Ease-of-Use & Adoption

Key benefits

  • Faster decision-making
  • Effective cross-functional teamwork
  • Measurable ROI
  • Secure and managed information sharing
  • Knowledge recording and retrieval

Partners/ Certifications:

MindLink Software is a Microsoft Gold Communications Partner and RIM BlackBerry Enterprise Partner. MindLink solutions are fully compatible with Microsoft Lync 2010,Microsoft Office Communications Server 2007 R2 and Microsoft Lync 2013.

Corporate social responsibility activities

As a business, we believe that we have a responsibility towards improving lives and build thriving communities for the less fortunate. Our commitment extends from our employees who give money and volunteer hours to various engagements around the world. Supported charities include:

·         Arts For All

·         Barnardo’s

·         Children’s Society

·         CRISIS

·         Disasters Emergency Committee – Philippines Typhoon Appeal

·         Inspire!

·         Kid’s Company

·         Red Cross

·         Save the Children

·         Soapbox

·         Water Aid

Major projects of note

–          MindLink is working with governments, police forces and secret service organisations

–          MindLink is migrating the last remaining MindAlign customers to Microsoft Lync

Examples of latest projects:

Redburn Partners, a UK based independent institutional equities broker

Challenges

  • Complex, disjointed technology infrastructure
  • None-integrated systems, e.g. CRM, Order Management, GroupChat
  • Need for real-time stock data, industry news, analyst access and sales input

Solutions

  • Cohesive, integrated collaboration environment
  • MindLink Anywhere

Results

  • Integrated Business Processes
  • Improved Cross Selling and Revenue
  • Enhanced Knowledge Management

“Whether they are sitting next to each other or working in offices separated by thousands of miles, our sales teams and analysts are able to work much more cohesively, quickly,and effectively, ensuring maximum success for our investor clients.” Peter Culvert, IT Manager, Redburn Partners

Numis Securities – a UK based investment banking and institutional stock broker

Challenges:

  • Stringent compliance mandates and regulations
  • Inter-team communication between trading sales, research and corporate broking
  • Remote access for users on the go
  • Integration with existing systems, e.g CRM, Outlook etc.

Solution:

  • Migration to Microsoft Lync
  • MindLink Anywhere, Mobile, Email and Social Connectors, API

Results

  • Integrated business processes with excellent usage uptake
  • Lower cost of ownership and maintenance
  • Improved productivity and efficiency with increased revenue potential

“We needed a collaboration platform that was accessible in the office and on the go, offered superior integration with our existing systems and met stringent compliance requirements – MindLink came highly recommended.” Simon Bailey, Director and Head of IT and Operations, Numis Securities

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