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Glenn Porter

THINK GLOBAL, ACT LOCAL

Banking safely in a connected world In today’s connected world, serving global customers is now a distinct possibility for any financial institution regardless of size or location. From Tokyo to Toronto, more consumers a...
Making Insurance Customer Touch Points Count

MAKING INSURANCE CUSTOMER TOUCH POINTS COUNT

Peter Whibley, product marketing manager for KANA Software, A Verint® Company When it comes to customer experience, the insurance industry has a problem — touch points. I don’t think I’m unique in saying that I seldom co...
Aerohive World Cup FINAL-1

2014 FIFA World Cup: What should we expect?

Guillaume Lovet, senior manager of FortiGuard Labs’ Threat Response Team at Fortinet While thousands of Brazilian workers were trying to complete the stadium on time for the opening match, Brazilian cybercriminals ...