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Karen Winter – Sales and Marketing Director EMEA at Fonetic The culture of banking institutions is one of the hottest topics in the news, and much...
One of Britain’s few privately owned banks, Weatherbys Bank believes that traditional values, customer service and attention to detail have contributed to strong year on year...
By Christopher Evans, Director of Collinson Group Is there any future in the retail banking business? Tightening regulations, mis-selling controversies, the decline in revenues from interchange,...
STUDY SHOWS THAT THE BANKING APPS USER EXPERIENCE NEEDS TO EVOLVE LIMITATIONS IN FUNCTIONALITIES AND USABILITY AFFECTS THE VALUE OF UX NEARLY HALF (43%) OF UK...
By Len Padilla, NTT Communications in Europe For banks, a race to remain relevant is on. In the past few weeks, Lloyds Banking Group has announced...
The banking industry has been the subject of much scrutiny over the past few years, with attention focusing mainly on regulation and governance. However, earlier this...
Kieran Arigho, Industry Consultant – UK Financial Services, Lexmark UK & Ireland The emergence of a host of new players in the UK retail banking market is giving...
by Joseph Sullivan, Multi-domain MDM Sales Manager Europe, Stibo Systems Recent advances in digital technology have led to rapid growth in the multi-channel retail landscape. The “Customer 3.0” generation expects...
Lloyds Bank announced a new series of job losses and branch closures earlier this week, continuing the trend for the high street brands to march towards...
By Mary Clarke, CEO, Cognisco The global banking industry has been heavily criticised in the past few years and its reputation has suffered greatly. Banks were...
“The plan to get tough on bankers pay shows that the Bank of England is willing to go beyond soft talk and address hard measures such...