Computer Design & Integration LLC (CDI LLC) announced today the addition of seasoned ServiceNow industry leaders, Edward Smoke and Brian Del Cid. Both have joined the firm as Senior Solutions Architects, respectively, and will be responsible for designing, developing and deploying technical ServiceNow solutions to meet client business needs.
Edward Smoke joins CDI with over two decades of senior-level IT and management experience. Most recently, he served as the Associate Vice President of Information Technology Customer Experience for the NBA, where he was responsible for the ServiceNow platform, first-level service desk, desktop support, desktop engineering and asset management. Edward has lead development for various ITSM practices, is a Certified System Administrator within ServiceNow and holds many other industry certifications including ITIL Foundation 3.0 in IT Service Management, ITIL IT Service Strategy, and ITIL IT Service Design.
During a 10-year career with Stryker, a leading medical technology company, Brian Del Cid held various ServiceNow positions, including ServiceNow Platform Owner. In this role, Brian led his team through a full scale ServiceNow re-implementation, including ITOM, ITSM, ITBM, SecOps, and a revamped Service Portal. Brian shared this success story at the Knowledge18 Conference, where ServiceNow invited him to participate as a featured guest speaker. He earned a Masters Degree in Business Administration, is a Certified Scrum Master, and holds an ITIL V3 Foundation certification.
These individuals each bring a unique skillset that will be important in ensuring our customers are leveraging the full value of the ServiceNow platform, said Vince Collado, Vice President of Sales, CDI LLC. Our ServiceNow business has been a key driver of the accelerating growth our company has seen over the last several years. We are having yet another milestone year at CDI and look forward to the tremendous leadership that Edward and Brian will bring to our team.
CDI provides a full range of ServiceNow solutions including IT service management (ITSM), IT operations management (ITOM), configuration database management (CMDB), ServiceNow-as-a-Service, CDI Managed ServiceNow, and its proprietary Hybrid Cloud Automation Framework (HCAF).
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About Computer Design & Integration LLC (CDI LLC):
CDI LLC was founded in 1995, with corporate headquarters in New York City, as well as office locations in Teterboro, N.J., Philadelphia, Charlotte and Atlanta. The firm has been recognized as one of the nations top 500 IT solution providers offering clients and businesses of all sizes the most up-to-date hybrid IT technology solutions that solve todays most complex business challenges. CDI LLC continually focuses on achieving client satisfaction by developing and implementing comprehensive and innovative technology solutions that enhance day-to-day business workflow processes. As one of the largest solution providers, CDI LLC combines the required experience, exceptional talent, quality assurance and stability that its clients strive to achieve.