Connect with us

News

Verint and Cloud9 Team Up to Remove Complexity from Voice Compliance on and off the Trading Floor

gbafNews28

Verint Systems Inc. (Nasdaq: VRNT), The Customer Engagement Company„¢, and Cloud9 Technologies (Cloud9), a leader in cloud-based communications, have joined forces to provide the financial services market with a fully compliant, cloud-enabled communications solution to support traders both on the trading floor and remotely, providing necessary flexibility as the industry continues to move to cloud-based platforms and work-from-home environments during and beyond the COVID-19 pandemic. This offering leverages Cloud9s C9 Trader voice communication and analytics platform and Verint Financial Compliance with seamless integration into existing systems, addressing key compliance concerns around voice trading.

The combination of Cloud9s industry-leading, cloud-based platform with Verints comprehensive offering for integrated communication capture, compliant records retention, secure data governance and advanced data analysis, gives financial institutions a powerful, enterprise-wide communication and compliance framework that alleviates obstacles and ensures traders remain within compliance parameters both remotely and on the trading floor. Through the analytics and open data APIs, customers have the ability to capture the most complete set of voice records and metadata and make this available to analytics tools for surveillance, transcription and data structuring purposes.

With the disruption caused by the pandemic crisis and the consequent surge in remote working arrangements, traders need to operate outside traditional corporate-based environments. Cloud-based voice trading solutions are more important than ever, and ensuring these solutions fall within all compliance parameters is very important, said Brian Hunt, Chief Administrative Officer and Head of Partnerships at Cloud9. Were excited to collaborate with Verint to provide a platform that provides organizations with optionality so that they can continue to operate in a compliant manner both on and off the trading floor.

While organizations are moving their operations and workflows to the cloud with traders and support staff shifting to working remotely, regulatory and compliance issues remain critical in this sector, says Verints John Bourne, senior vice president, global channels and alliances. During and beyond the current crisis, the combination of Cloud9 and Verint helps ensure that remote traders and on-site teams stay connected with clients, peers, and counterparties at all times without having to worry about compliance infractions around their communications environment.

As part of the collaboration, Verint has API access to retrieve customer recordingsincluding voice streams and detailed metadatadirectly from Cloud9s C9 Trader soft dealerboard client or its cloud storage. Financial firms can benefit from an integrated, easily searchable data repository, a contextual view of communication records from different sources, robust data management, and simplified retrieval of all captured interactions to ease eDiscovery, monitoring and compliance evidencing.

About Verint Systems Inc. Verint¯(Nasdaq: VRNT) is a global leader in Actionable Intelligence¯solutions with a focus on customer engagement optimization and cyber intelligence. Today, over 10,000 organizations in more than 180 countriesincluding over 85 percent of the Fortune 100count on intelligence from Verint solutions to make more informed, effective and timely decisions. Learn more about how were creating A Smarter World with Actionable Intelligence¯at www.verint.com.

This press release contains forward-looking statements, including statements regarding expectations, predictions, views, opportunities, plans, strategies, beliefs, and statements of similar effect relating to Verint Systems Inc. These forward-looking statements are not guarantees of future performance and they are based on management’s expectations that involve a number of risks, uncertainties and assumptions, any of which could cause actual results to differ materially from those expressed in or implied by the forward-looking statements. For a detailed discussion of these risk factors, see our Annual Report on Form 10-K for the fiscal year ended January 31, 2020, our Quarterly Report on Form 10-Q for the quarter ended April 30, 2020, and other filings we make with the SEC. The forward-looking statements contained in this press release are made as of the date of this press release and, except as required by law, Verint assumes no obligation to update or revise them or to provide reasons why actual results may differ.

VERINT, ACTIONABLE INTELLIGENCE, THE CUSTOMER ENGAGEMENT COMPANY, CUSTOMER ENGAGEMENT SOLUTIONS, CYBER INTELLIGENCE SOLUTIONS, GI2, FIRSTMILE, OMNIX, WEBINT, LUMINAR, RELIANT, VANTAGE, STAR-GATE, TERROGENCE, SENSECY, and VIGIA are trademarks or registered trademarks of Verint Systems Inc. or its subsidiaries. Verint and other parties may also have trademark rights in other terms used herein.

About Cloud9 Technologies Cloud9 Technologies is the leading voice communication and analytics platform designed for the unique needs of the financial markets. Cloud9 developed a solution that harnesses the voice communication talk path for the trading floor of the future “ offering more functionality and analytic insight than legacy hardware at a fraction of the cost. Cloud9 connects counterparties across all asset classes via a cloud-based communication platform that eliminates the infrastructure and expense associated with legacy hardware and telecommunication based solutions, with front-office focused data and transcription, purpose-built for the financial markets. For more information, visit www.c9tec.com.

Verint Contacts:

Media Relations

Amy Curry

Verint Systems Inc.

[email protected]

Investor Relations

Alan Roden

Verint Systems Inc.

[email protected]

Cloud9 Contacts:

Media inquiries:

P.J. Kinsella

Paragon PR

+1 973-255-7153

[email protected]

 

 

News

Singaporean omnichannel e-tailer Iuiga to enhance user engagement and retention with Netcore Personalization

gbafNews28

– Iuiga is a leading direct-to-consumer Singapore homeware brand focusing on lifestyle products.

– Netcore to enable personalized omnichannel user experience across multiple channels and platforms for Iuiga

– Netcore’s AI-powered platform has already powered GoBear, Hermo, Sendo, Hnam, and Mapan

SINGAPORE, Oct. 29, 2020 /PRNewswire/ — Leading customer engagement and retention platform Netcore today announced the onboarding of one of South East Asia’s largest omnichannel e-tailer Iuiga to enable personalized user experience across platforms and channels.

Launched in 2017, IUIGA is known for its direct-to-consumer affordable, minimalist lifestyle products ranging from home and kitchen to apparels and electronics. Iuiga will leverage Netcore’s platform to enable a dynamically optimized, AI-powered personalized experience.

Jaslyn Chan, Founding Member and Chief Growth Officer, IUIGA: "We saw the Netcore platform and were impressed by the capabilities. Their deep expertise in the industry with some marquee names instilled us with the confidence we needed. I believe their proprietary AI-based personalization platform will be instrumental for the enhanced user experience and engagement we envision for our customers."

Netcore’s AI-powered platform has been the customer engagement and retention platform of choice for some of the biggest brands across the globe including GoBear, Hermo, Sendo, Hnam mobile, and Mapan (GoJek).

Kalpit Jain, Group CEO, Netcore Solutions said, "Iuiga is one of the most loved brands in SEA. It stands for quality and enhanced customer experience which resonated with the core philosophy of Netcore. Iuiga is redefining omnichannel retail in the region and we are excited to help drive the customer engagement fueled growth for them through dynamic and personalized experiences through our platform."

Logo – https://mma.prnasia.com/media2/1176346/Netcore_Solutions_Logo.jpg?p=medium600

Continue Reading

News

Delta Capita: Reinventing Data Sourcing for Chinese Entities – Karbon 8

gbafNews28

LONDON, Oct. 29, 2020 /PRNewswire/ — Now is the time to Reinvent. As we continue to navigate through the transformational changes taking place globally companies can take the opportunity to make positive, innovative changes to how business is being conducted today that will lead to long term benefits for both your teams and clients.

Karbon 8 is the latest proprietary technology solutions Delta Capita has brought to market, reinventing how we source and access KYC data for China entities. Learn more on how Delta Capita can partner and work with you in “reinventing” your value chain. Let’s Reinvent.
Karbon 8 is the latest proprietary technology solutions Delta Capita has brought to market, reinventing how we source and access KYC data for China entities. Learn more on how Delta Capita can partner and work with you in “reinventing” your value chain. Let’s Reinvent.

Karbon 8 is the latest proprietary technology solutions Delta Capita has brought to market, reinventing how we source and access KYC data for China entities. Launched earlier this year, Karbon 8 provides a comprehensive and real time data source for all Chinese client information.

Reinvention is about making improvements to something by looking at it in a different or a new way. At Delta Capita we work with our financial services clients to recognise the possibilities available for reinventing their existing operating models and how they can deliver it in a new way. Partnering with our clients, we work together to reinvent their value chain and consider the ways value is added along the chain, both to the products and services they offer, and what Delta Capita can perform on their behalf.

Through Karbon 8 clients can implement a cost-efficient operating model by automating and mutualizing the KYC data collection for Chinese entities. Karbon 8 aggregates and conducts initial analysis and comparisons of the sourced data in Chinese and then translates it into English as the final step, minimising the number of data discounting needed to be conducted. The data is sourced in real time, directly from the data sources in minutes, regardless of where the KYC analyst is located.

Delta Capita is a global provider of managed services, technology solutions and consulting. Delta Capita have a unique combination of experience in Financial Services and technology innovation capability, supported by an eco-system of proprietary technology solutions. Headquartered in London with offices around the world, Delta Capita work with the world’s top financial institutions to help them comply with regulations, simplify operations, reduce costs, and innovate their business models.

Learn more by visiting our website on how Delta Capita can partner and work with you in reinventing your value chain. Let’s Reinvent.

Media Enquiries: 
Leeya Hendricks 
CMO Delta Capita 
+44 (0)20 3890 4803 
[email protected]

Photo – https://mma.prnasia.com/media2/1322073/karbon_8.jpg?p=medium600
Logo – https://mma.prnasia.com/media2/1322074/Delta_Capita_Logo.jpg?p=medium600

 

Related Links :

https://deltacapita.com

Continue Reading

News

Centrapay Partners with Verifone to Launch New NZ Payment Service

gbafNews28
  • Centrapay to be available throughout New Zealand
  • No more per-transaction merchant fees for contactless payments
  • Partnership enables businesses to engage at the point of sale

AUCKLAND, NEW ZEALAND, Oct. 29, 2020 /PRNewswire/ — Centrapay is partnering with Verifone to deliver a new contactless payment platform that removes the per transaction fee businesses in New Zealand typically pay.


Centrapay and Verifone have combined multiple technologies to allow traditional and new financial applications to work together. The technology is centred on personalising the merchant and consumer payment experience.

Consumers and merchants can now – in real time – process contactless NZD payments, Giftstation Gift cards, accept digital assets, redeem Grab One vouchers, provide product and service feedback, offset carbon, utilise loyalty programmes, send or participate in surveys, and use digital identity solutions. And it all happens with an app and a QR code on any enabled Verifone payment device.  

Leveraging Verifone’s payment APIs, applications will be deployed to retailers remotely so that they can easily enable these new payment options. These applications use QR codes and/or NFC to communicate with Centrapay-supported mobile wallets, such as the Sylo Smart Wallet. This allows merchants to take payment in a range of new digital assets, gift cards, loyalty points, vouchers or NZD. It also leverages existing point of sale system investments, without the need to replace hardware or carry out bespoke and costly upgrades.

"If a customer and the merchant have a Centrapay-powered QR code or application, the two can now interact and engage in richer and more meaningful ways. Now customers can not only pay securely and easily but they can also now access a range of on-device options like providing feedback on a service or product, or offsetting the carbon footprint of their purchase," says Jerome Faury, CEO of Centrapay.   

Pete Hansen, GM at Verifone NZ says that the company has around 50 percent market share of payment devices deployed in New Zealand. It is committed to leading innovation for its merchants and focused on collaborating with companies like Centrapay to provide more flexibility and enhanced payment experiences for merchants and consumers.

The partnership also lets product producers or retailers offer value-added services to customers like the ability to pay with GrabOne vouchers, www.carbonclick.com or use Yabble to earn rewards or support offsetting your carbon footprint. 

ENDS

About Centrapay

Centrapay is about empowering merchants and enabling them to better connect and serve consumers with personalised payment experiences. Centrapay has unique capability for brands and businesses to easily create, distribute and transact Digital; where consumers, brands and businesses can engage and transact directly with each other without a third party taking a disproportionate cut. Centrapay focuses on unlocking value for merchants, whilst increasing compliance, efficiency and experience.

About Verifone

Verifone is transforming everyday transactions into new and engaging opportunities for merchants and consumers. Powered by a growing footprint of more than 35 million devices in more than 150 countries, our people are trusted experts working with the world’s best-known retail brands, financial institutions and payment providers. Verifone is connecting more products to an integrated solutions platform to better meet the evolving needs of our clients and partners. Built on a 39-year history of uncompromised security, we are committed to consistently solving the most complex payment challenges. More information at www.verifone.com

Continue Reading
Editorial & Advertiser disclosureOur website provides you with information, news, press releases, Opinion and advertorials on various financial products and services. This is not to be considered as financial advice and should be considered only for information purposes. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third party websites, affiliate sales networks, and may link to our advertising partners websites. Though we are tied up with various advertising and affiliate networks, this does not affect our analysis or opinion. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you, or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish sponsored articles or links, you may consider all articles or links hosted on our site as a partner endorsed link.
gbafNews28 gbafNews28
News11 mins ago

AIT Worldwide Logistics’ UK facilities earn priority customs clearance as Authorized Economic Operators

Global transportation logistics leader earns international mark of supply chain security, quality ITASCA, Ill., Oct. 29, 2020 /PRNewswire/ — The...

gbafNews28 gbafNews28
News11 mins ago

Yum China Reports Third Quarter 2020 Results

Total Revenues grew 1%. System Sales grew 1% in constant currency Opened 312 new stores and reached 10,150 stores in...

gbafNews28 gbafNews28
News11 mins ago

Centrapay Partners with Verifone to Launch New NZ Payment Service

Centrapay to be available throughout New Zealand No more per-transaction merchant fees for contactless payments Partnership enables businesses to engage...

gbafNews28 gbafNews28
News11 mins ago

Delta Capita: Reinventing Data Sourcing for Chinese Entities – Karbon 8

LONDON, Oct. 29, 2020 /PRNewswire/ — Now is the time to Reinvent. As we continue to navigate through the transformational...

gbafNews28 gbafNews28
News11 mins ago

Singaporean omnichannel e-tailer Iuiga to enhance user engagement and retention with Netcore Personalization

– Iuiga is a leading direct-to-consumer Singapore homeware brand focusing on lifestyle products. – Netcore to enable personalized omnichannel user...

gbafNews28 gbafNews28
News1 hour ago

DEADLINE ALERT: Bragar Eagel & Squire, P.C. Reminds Investors That a Class Action Lawsuit Has Been Filed Against Ultra Petroleum Corp. and Encourages Investors to Contact the Firm

Bragar Eagel & Squire, P.C., a nationally recognized shareholder rights law firm, reminds investors that a class action lawsuit has...

gbafNews28 gbafNews28
News1 hour ago

Glancy Prongay & Murray LLP, a Leading Securities Fraud Law Firm, Announces Investigation of Intercept Pharmaceuticals, Inc. (ICPT) on Behalf of Investors

Glancy Prongay & Murray LLP (GPM), a leading national shareholder rights law firm, today announced that it has commenced an...

gbafNews28 gbafNews28
News1 hour ago

COVID-19 Impact and Recovery Analysis – Global Medical Thermometers Market 2020-2024 | Evolving Opportunities with American Diagnostic Corp. and Ansell Ltd. | Technavio

The medical thermometers market is poised to grow by USD 104.82 million during 2020-2024 progressing at a CAGR of over...

gbafNews28 gbafNews28
News1 hour ago

Glancy Prongay & Murray LLP, a Leading Securities Fraud Law Firm, Announces Investigation of Innate Pharma SA (IPHA) on Behalf of Investors

Glancy Prongay & Murray LLP (GPM), a leading national shareholder rights law firm, today announced that it has commenced an...

gbafNews28 gbafNews28
News1 hour ago

USG ALERT: Shareholder Rights Firm Labaton Sucharow is Investigating USG Corporation (Former NYSE: USG) for Potential Securities Violations and Breach of Fiduciary Duty in Connection with its Merger with Gebr. Knauf Kg (“Knauf”)

Labaton Sucharow, a nationally ranked shareholder rights firm, is investigating potential securities violations and breach of fiduciary duty claims against...