Shyft Technologies and JDA Partner to Optimize Workforce Management Technology with Mobile-First Employee Engagement


Shyft Technologies and JDA Software, Inc., announced their integration partnership to optimize workforce scheduling via mobile device. By connecting JDA Workforce Management with Shyfts mobile-first employee engagement tools, retailers can further leverage mobile connectivity to engage todays frontline workforce. With this integration, JDA becomes an official member of Shyfts Alliance Partnership Network.

The joint solution integrates JDA Workforce Managements scheduling and labor forecasting capabilities with Shyfts mobile-native platform. The combined technology allows workers to post shifts they’d like to get covered and offer to cover team members’ shifts. They can also receive scheduling updates on their mobile device, direct message coworkers and access their schedule on Shyft’s dynamic mobile calendar. Research conducted by Shyft indicates the tool reduces absenteeism and removes scheduling inefficiencies for managers. Shyfts solution also provides record-keeping functionality that supports Predictable Scheduling compliance.

Customers are asking for functionality such as push notifications, geo-fencing and instant messaging, combined with sophisticated scheduling algorithms, forecasting and time and attendance tools, says Chris Pitchford, VP of Workforce Solutions at Shyft. JDAs comprehensive workforce management back-end, fully integrated with Shyfts mobile-first front-end, creates a powerful combination that meets the needs of todays hyperconnected workforce.

The JDA-Shyft partnership seizes a significant opportunity to further optimize mobile capabilities for workforce management that will benefit companies looking to engage todays mobilized workforce. Todays workers are increasingly mobile-enabled, especially with the rise of Millennials and Gen Z in the workplace. The intuitively-designed Shyft mobile app is attractive to those workers, as proven by high organic adoption, consistently high ratings in the App Store, and via Shyfts deployment with national retail brands.

Giving store associates a sense of autonomy and ownership over their schedules not only boosts engagement and satisfaction, it reduces an extra layer of complexity for store managers scheduling their teams shifts on a daily basis, said Jim Prewitt, Group Vice President, Product Management with JDA. By integrating Shyft into JDA Workforce Management, we are capitalizing on the way we all interact today “ via mobile. We look forward to rolling this integration out to our joint customers.

The partnership also addresses an industry opportunity to replace outdated communication methods used by associates, such as phone calls, group texts and social media platforms, with an efficient mobile solution. By facilitating schedule changes with Shyft, companies can increase worker flexibility, which drives employee engagement and retention and ultimately drives higher conversion rates.

About Shyft

Shyft is a mobile SaaS solution that creates a best-in-class experience for todays mobile-enabled workers. Shyft empowers workers to have more schedule flexibility by leveraging its shift marketplace, dynamic mobile shift calendar, and its direct messaging functionality. Shyft is helping companies streamline scheduling processes, reduce absenteeism and improve customer experience. For more information, please visit

Gwen Murray, VP of Marketing & Growth
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