Reliant Bank recently celebrated the grand opening of their new Chattanooga branch located in Republic Centre at 633 Chestnut Street in Chattanooga, Tennessee.
The retail branch remains a vital channel and key component of success in the banking arena, said Terry Todd, EVP and Chattanooga Market President for Reliant Bank. With all the options available today, people come to a branch because they want a personal experience – nothing can replace a handshake, a smile, or a familiar face when it comes to building trust and providing reassurance to customers.
Reliants new branch embraces an evolved concept that focuses on design, service and people. Cash automation devices, i.e., recyclers, perform manual cash operations quickly and accurately. This technology builds efficiency and productivity while reducing labor and other operating costs. It also allows staff to focus on customers “ and moves the retail channel from a transaction-driven culture to a more consultative, hands-on approach with customers.
The branch design conveys a strong sense of community and openness. The lobby is bright with a soothing color pallet and simple wall graphics that provide core product messages. A digital bar equipped with iPad and iPhone devices give the perception of progressive change while office artwork pays tribute to the scenic city including the Chattanooga Choo Choo, Walnut Street Bridge and the city skyline. The branch also includes a localized version of the banks tagline, Lets Grow Together Chattanooga.
The Chattanooga Area Chamber conducted the ribbon-cutting ceremony and officially opened Reliants Chestnut Street branch. As part of the festivities, attendees received special gifts and personalized caricature sketches.
We are excited to add our presence to the dynamic Chattanooga landscape, said Melissa Key, Vice President and Branch Manager. Our goal is for Reliant Bank to become a financial hub of commerce and community for residents and businesses who live and work here. Chattanooga is the perfect market for the Reliant brand, and we invite everyone to stop by today to discover a better way to bank.
About Reliant Bancorp and Reliant Bank
Reliant Bancorp, Inc. is a Brentwood, Tennessee-based bank holding company which, through its wholly owned subsidiary Reliant Bank, operates banking centers in Davidson, Hamilton, Hickman, Maury, Robertson, Rutherford, Sumner, and Williamson counties, Tennessee. Reliant Bank is a full-service commercial bank that offers a variety of deposit, lending, and mortgage products and services to business and consumer customers. As of September 30, 2018, Reliant Bancorp, Inc. had approximately $1.7 billion in total consolidated assets, approximately $1.2 billion in loans, and approximately $1.4 billion in deposits. For additional information, please visit our website at www.reliantbank.com.
Kim York, 615-595-5358
EVP, Chief Strategy Officer