Access to healthcare just got easier for Casa Grande residents. The Safeway store on Trekell Road now has an Artificial Intelligence-powered medical clinic. Akos Med Clinic operates the clinic, and a grand opening celebration is planned at the site for April 18 at 10:30 a.m. Demonstrations of the AI technology and tours are planned.
The Casa Grande store joins 10 other Akos Med Clinic AI-enabled Safeway locations in Arizona, including Ahwatukee, Chandler, Gilbert, Glendale, Laveen, Phoenix, Scottsdale (2), and Tempe, plus a 12th in Boise, Idaho. Expansion plans are in the works to bring more stores to other parts of Arizona, including Tucson next month, and to other states.
So what makes a visit to this healthcare clinic different from the norm? Patients experience a completely automated health encounter using Artificial Intelligence and Augmented Reality:
Patients are greeted by the medical assistant/phlebotomist and given a tablet to engage with the Artificial Intelligence. The AI guides them through registration, insurance validation, payment, and information collection regarding their chief complaint, which is required for diagnosis.
At the end of the Q&A, the patient is guided to an exam room where they sit in front of a computer screen and a rack of simple-to-use, FDA-approved medical devices.
Augmented Reality guides the patient on how to use the devices to collect objective measurements such as weight, temperature, blood pressure, and blood oxygen content, as well as ear, nose and throat images, and chest, lung and abdomen sounds.
A complete patient work-up is sent electronically to an Akos medical provider (physician or nurse practitioner) with a breakdown of potential illnesses and treatment options.
Through a video consultation, the provider engages with the patient to review the AI-collected information, verify the diagnosis, and confirm or modify the treatment plan formulated by the system. The provider may also order lab tests that are collected by the medical assistant/phlebotomist.
On average, the clinic visit will take about 20 minutes.
After the visit concludes, required follow-up tests and/or prescriptions are ordered by the provider and sent electronically to the appropriate healthcare partners. The AI also automatically charts the visit into the patients electronic health record, and bills the patients insurance.
After the patient finishes their visit, the medical assistant/phlebotomist cleans and sanitizes the instruments.