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Healthcare Finance Teams Became More Agile, Flexible and Prepared for 2021; Data and Analytics Seen as Key to Future Success, Syntellis Study Reveals


As the COVID-19 pandemic sent shockwaves through North American healthcare systems last year, finance teams rose to the occasion, adopting new tools and processes for greater agility and flexibility in budgeting and forecasting. This key finding comes from Syntellis Performance Solutions newly published 2021 Healthcare Financial Trends Survey report. The study reveals that more survey participants expressed confidence in their teams ability to rapidly adjust their plans and strategies, rising from 24 percent in 2019 to 83 percent in 2020. The study also found that 87 percent of respondents rated clinical quality data and insights as important or very important to their performance reporting initiatives and goals.

In 2020, healthcare finance teams did a remarkable thing, said Kermit S. Randa, CEO at Syntellis Performance Solutions. They reinvented processes and adopted new capabilities like rolling forecasting and ad hoc scenario modeling to manage finances during the most complex storm of variables in recent history. These teams have also discovered how critical data-driven insights are for reporting to stakeholders on the financial health of the business and the status of major initiatives, something Syntellis is proud to help them deliver.

The 2021 Healthcare Financial Technology Trends: Evolving Priorities and Best Practices report presents the results of online surveys completed in late 2020. More than 160 individuals participated in the survey. Respondents included healthcare finance leaders at a wide range of U.S. hospitals and health systems.

Key findings of the study include:

  • Cost management is seen as key to recovery, with 82 percent citing it as very important to helping their organizations maintain or rebuild their fiscal health
  • Data and analytics are seen as critical to building financial health, as 87 percent of respondents rated clinical quality data and insights as important or very important to their performance reporting initiatives and goals
  • Seventy-six percent said their organizations should do more to leverage financial and operational data to inform strategic decisions
  • Twelve percent of respondents use rolling forecasts rather than annual budgeting, nearly double from seven percent in 2019
  • Nearly three out of every five respondents (59%) indicated that their organizations will make rolling forecasting a priority in order to continually reevaluate and make rapid adjustments
  • Nearly half (49%) use rolling forecasts as a complement to annual budgeting
  • There remains significant room for improvement in the modernization of planning tools and processes, as almost one quarter “ 23 percent “ still use spreadsheets for budgeting

Weve all seen great heroism from front-line healthcare workers since the start of the pandemic, but what hasnt been visible to most until now is the way that their organizations finance teams have also stepped up, said Craig Schiff, President and CEO of BPM Partners. Theyve adopted new tools and practices while responding to a time of constant and unprecedented change.

Syntellis, previously Kaufman Hall Software and a leading provider of enterprise performance management (EPM) software, data and analytics solutions, helps clients acquire insights, accelerate decisions and advance business plans so they can elevate organizational performance and transform their visions into reality.

About Syntellis Performance Solutions

Syntellis Performance Solutions, previously Kaufman Hall Software, provides innovative enterprise performance management software, data and analytics solutions for healthcare organizations. Its solutions include enterprise planning, cost and decision support, and financial and clinical analytics tools to elevate organizational performance and transform vision into reality. With over 2,800 organizations and 450,000 users relying on its Axiom and Connected Analytics software, combined with No. 1 rankings from Black Book Research and an HFMA Peer Review designation for six consecutive years, Syntellis helps healthcare providers acquire insights, accelerate decisions and advance their business plans. For more information, please visit

Syntellis Social Networks LinkedIn: Syntellis Performance Solutions Twitter: @Syntellis

Press Contact:

Stephanie Fergione

[email protected]


Falls Fintech to Launch Cohort 3


SIOUX FALLS, S.D., Feb. 26, 2021 /PRNewswire-PRWeb/ — Falls Fintech, the fintech accelerator founded by Central Payments in 2019, is excited to announce the five companies that make up its third cohort of fintech startups. The 12 week program kicks off on March 1, 2021. Falls Fintech is a business accelerator program geared towards early-stage fintech companies and concludes with a partnership with Central Payments.

“Our third cohort of entrepreneurs are developing fresh approaches to user experience and technology in order to bring greater transparency and cost savings to financial activities. Our Falls Fintech team is eager to spend time working alongside these companies and help prepare them for market launch,” said Nikkee Rhody, Managing Director of Falls Fintech.

This Falls Fintech session will once again have an Entrepreneur in Residence (EIR) who has already overcome many of the challenges of starting a company and can collaborate with other fintech founders. Cohort 3 EIRs are Karen Rios and Corey Beebe, founders of Lifesaver. As the EIRs, Lifesaver will take part in the Falls Fintech curriculum, mentor other cohort participants, and simultaneously integrate with Central Payments for a market launch soon after completion of the spring session.

Trent Sorbe, President and Founder of Central Payments and Co-Founder of Falls Fintech, said “We're delighted about the opportunity to support the next generation of financial services companies and look forward to bringing their innovative products to market at the end of their Falls Fintech experience through Central Payments.”

All are welcome to join the virtual watch party to meet and hear from the spring 2021 cohort. Register here:
Thursday, March 3, 3:00pm4:00pm CST

The full line-up of impressive participants in cohort 3 are:

1) Lifesaver
CEO: Karen Rios
CTO: Corey Beebe
HQ: New York, NY
Lifesaver is the universal banking platform that prioritizes financial health for consumers and automates cross-selling for banks.

2) Draft Fuel
CEO: Tom Mangan
COO: Alex Cullingford
HQ: Philadelphia, PA
DraftFuel is a bankroll management app that connects to a user's existing bank accounts and credit cards for the purpose of monitoring and rounding-up to save the spare change from their daily purchases. It also allows users to save a fixed percentage of their bank deposits into an app-integrated, re-loadable, pre-paid virtual debit card to connect and play with on their favorite gaming platforms (Ex: Draftkings, Fanduel, BetMGM, etc.).

3) Frich
CEO: Katrin Kaurov
CPO: Aleksandra Medina
HQ: New York, NY
Frich is the first social finance app using gamification and social media elements that empower Gen Z to take control of their social life spending through goal setting with friends.

4) Frugl
CEO: Michael Gauthier
HQ: Toronto, CAN
Frugl gives you more confidence in your financial future by empowering you to automatically put away more savings, in ways that work for your lifestyle.

5) Slyde
CEO: David Gertner
President: Ben Gertner
HQ: Boston, MA
Slyde is a consumer fintech company saving users time and money on bill and subscription payments. We make it easy to track, manage, and pay recurring bills and subscriptions from a single place while helping users avoid unnecessary fees and take control of their financial lives.

About the Program: Falls Fintech is a custom, 12-week program designed to accelerate market readiness for early-stage financial technology startups. The high-intensity curriculum is delivered by a distinguished group of payments, technology, and banking professionals. In addition to a financial investment of $15,000, at the conclusion of Falls Fintech, successful companies will have completed all the necessary steps to come to market with a bank partnership and access to the payments ecosystem through Central Payments and its Open*CP platform.

About Central Payments and Central Bank of Kansas City
Central Payments is the payments subsidiary of Central Bank of Kansas City (CBKC) and is headquartered in Dell Rapids, South Dakota. Central Payments administers payment card and funds disbursement programs via retail, employer/payroll, and online outlets nationwide through Open*CP Fintech API Marketplace, one of the only true bank-as-a-service payments platforms and the technology responsible for Central Payments' rise to the fastest growing prepaid card issuer since 2015.*

CBKC is a 68-year-old family-owned bank located in the heart of Kansas City, Missouri and one of 135 financial institutions in the country certified by the U.S. Treasury as a Community Development Financial Institution. CBKC and Central Payments share the mission to provide high-quality financial products to consumers of modest means who historically have not enjoyed the benefits of affordable and accessible financial services. “Treat Each Customer's Balance as Though It's All They Have” guides our approach to product design, customer service, and affordability. Visit,, or for more information. Member FDIC.

  • Source: The Nilson Report, 2015 to 2019.

Media Contact

Nikkee Rhody, Falls Fintech, +1 (605)521-7080, [email protected]

Melissa Otten, Central Payments, (605)354-5451, [email protected]



SOURCE Falls Fintech

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SWBC Named Best Companies to Work for in Texas


SAN ANTONIO, Feb. 26, 2021 /PRNewswire/ — SWBC is excited to announce that it was recently named as one of the 2021 Best Companies to Work for in Texas. The awards program is a project of the Texas Association of Business (TAB), Texas Society for Human Resource Management, and Best Companies Group. This statewide survey and awards program was designed to identify, recognize, and honor the best places of employment in Texas, benefiting the state's economy, workforce, and businesses. The 2021 Best Companies to Work for in Texas list is made up of 100 companies.

With this news, and growth in a number of our divisions, SWBC is looking to fill more than 150 full- and part-time positions across the company, with the majority of the positions based in San Antonio.

Current openings include the following areas – just to name a few:
Customer Service  
Information Technology   

Benefits include:
Generous 401(k) match
Lucrative wellness programs
Excellent corporate culture and work environment
Professional development and growth opportunities
Tuition reimbursement program

Interviews for open positions will be conducted via phone or video. SWBC has put in place a number of significant measures in collaboration with medical professionals to ensure the safety of our applicants and employees during the COVID-19 pandemic, and will continue to follow the guidelines set forth by our local government and the Center for Disease Control (CDC).

We encourage individuals looking to start or grow their career to visit for a list of all available openings and to apply online.

About SWBC
As a diversified financial services company, SWBC provides financial institutions, businesses, and individuals a wide range of services, including insurance, mortgages, wealth management, employee benefits, and more. Headquartered in San Antonio, Texas, SWBC has partners and divisions across all 50 states and manages business around the world. No matter how wide its reach, SWBC always listens to its customers' needs, analyzes their current situations, and recommends customized solutions. For more information about our innovative approach to personalized service, visit SWBC's website at

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FICO Launches Small Business Credit Score with Quod in Brazil


SAO PAULO, Feb. 26, 2021 /PRNewswire/ — Today, FICO, a global predictive analytics and decision management software leader, and Quod, one of the largest data intelligence companies in Brazil, jointly launched a solution for credit risk assessment of small and medium-sized companies (SMEs). To perform the analysis, the Quod Score PJ PME by FICO uses innovative data sources, such as data from the Positive Credit Registry and information about the company and its partners, designed to be in full compliance with the General Data Protection Law (LGPD).


Similar to a consumer credit score, the Quod Score PJ PME by FICO converts the SME's credit profile data into a numerical score that is designed to predict the probability of future payment. Based on the characteristics of the company and its partners, it incorporates registration data and credit behavior data to refine the risk forecast – its integrated vision adds value, making analysis faster and more accurate.

The solution can be applied to SME credit products, loans, and leases across the life cycle from acquisition and account management to collections as well as cross-selling.

“As we expand into additional countries, FICO brings a depth of global analytic and scoring experience to enable faster, more precise credit decisions.  With the introduction of Quod Score PJ PME by FICO, we continue to safely expand credit access for small and medium-sized businesses in this key region,” says Alexandre Graff, vice president and general manager of FICO Latin America and the Caribbean.

“Small and medium-sized companies are of great importance for job creation and the economy's resumption. However, the credit risk assessment process of these companies can often be expensive and time-consuming, which means that many loans are denied. In this scenario, the Quod Score PJ PME by FICO acts in an agile and consistent manner, enabling creditors to expand their SME credit portfolios and control risk with confidence,” says Ricardo Thomaziello, Chief Data Officer at Quod.

The new score launch in Brazil further highlights FICO's global innovation and momentum.  FICO is now present in over 30 countries including Mexico, the Philippines, African countries, India, and additional countries around the world.

About FICO
A world leader in predictive analysis software, FICO specializes in examining data and applying technologies such as artificial intelligence, machine learning and analytics to predict consumer behavior, optimizing companies' interactions with their customers. Operating in more than 100 countries, the company has developed a cloud platform that contributes to making more than 10 billion business decisions a year and that protects 2.6 billion cards against fraud. FICO brings together more than 195 global patents on technologies that increase profitability and customer satisfaction, contributing to the growth of companies in various segments, such as finance, insurance, retail, telecommunications, among others. Founded in 1956 and headquartered in Silicon Valley, FICO opened its office in Brazil in 1998.

About Quod
Quod is one of the largest data intelligence companies in Brazil, authorized by the Central Bank to operate the Positive Data. Combining a large data set of its own, partner's data and cutting-edge technology, the company develops decision-making solutions for several purposes: customer prospecting, credit risk management, customer portfolio management, fraud prevention, compliance and collections intelligence. The company started operations in late 2018 and serves customers from all sectors of the economy, including financial institutions, insurance companies, retailers, telecommunications operators and small and medium-sized companies.

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Editorial & Advertiser disclosureOur website provides you with information, news, press releases, Opinion and advertorials on various financial products and services. This is not to be considered as financial advice and should be considered only for information purposes. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third party websites, affiliate sales networks, and may link to our advertising partners websites. Though we are tied up with various advertising and affiliate networks, this does not affect our analysis or opinion. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you, or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish sponsored articles or links, you may consider all articles or links hosted on our site as a partner endorsed link.

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