Balfour Beatty Communities Earns Resident Satisfaction Awards at 67 Properties

Balfour Beatty Communities, a leading provider of property management, development and related real estate services for the multifamily, military and student housing markets, today announced 67 of its properties have earned Insite Awards recognizing superior resident satisfaction from national resident survey provider, SatisFacts. Balfour Beatty was also honored with the National SatisFacts Resident Satisfaction Company Award. The awards are based on resident feedback and performance scoring gathered throughout 2018.

“We believe we can only be successful when we put our residents first,” said Terri Edelman, Chief Operating Officer for Balfour Beatty Communities. “We’re quite proud of this recognition, as it directly reflects the exceptional living experience we strive to cultivate and the relentless commitment to customer service we’ve instilled in our maintenance, leasing and management teams.”

The Balfour Beatty Communities properties recognized for 2018 include:

SatisFacts is the leading provider of resident surveys, focusing on multifamily retention and reputation management. With over 15 years of experience and serving more than 3 million units nationwide, SatisFacts’ surveys provide actionable feedback that helps increase resident satisfaction and property management companies’ overall bottom lines. SatisFacts is a division of Internet Brands.

About Balfour Beatty Communities

Balfour Beatty Communities, LLC is a diversified real estate services company delivering development, design, financing, construction, renovation, property and facilities management services in the multifamily, student and military housing sectors. A leader in the industry, Balfour Beatty Communities has more than 50,000 residential units and $6 billion in real estate assets under management and has developed or renovated more than 29,000 units with a total value of close to $4 billion. Headquartered outside Philadelphia, PA, Balfour Beatty Communities has more than 1,200 employees and is a subsidiary of Balfour Beatty Investments, Inc.

Balfour Beatty Investments is part of Balfour Beatty plc, a global leader in construction services, support services, and infrastructure investment.

Maureen Omrod
Vice President, Marketing & Communications
Beatty Communities
[email protected]