Connect with us

Global Banking and Finance Review is an online platform offering news, analysis, and opinion on the latest trends, developments, and innovations in the banking and finance industry worldwide. The platform covers a diverse range of topics, including banking, insurance, investment, wealth management, fintech, and regulatory issues. The website publishes news, press releases, opinion and advertorials on various financial organizations, products and services which are commissioned from various Companies, Organizations, PR agencies, Bloggers etc. These commissioned articles are commercial in nature. This is not to be considered as financial advice and should be considered only for information purposes. It does not reflect the views or opinion of our website and is not to be considered an endorsement or a recommendation. We cannot guarantee the accuracy or applicability of any information provided with respect to your individual or personal circumstances. Please seek Professional advice from a qualified professional before making any financial decisions. We link to various third-party websites, affiliate sales networks, and to our advertising partners websites. When you view or click on certain links available on our articles, our partners may compensate us for displaying the content to you or make a purchase or fill a form. This will not incur any additional charges to you. To make things simpler for you to identity or distinguish advertised or sponsored articles or links, you may consider all articles or links hosted on our site as a commercial article placement. We will not be responsible for any loss you may suffer as a result of any omission or inaccuracy on the website. .

Business

11 WORKING DAYS LOST DUE TO TECHNOLOGY FAULTS

11 WORKING DAYS LOST DUE TO TECHNOLOGY FAULTS
  • 262 hours and 43 minutes lost to technology failures at work each year
  • Computers crashing is the number one complaint by UK workers
  • Professional services industry workers suffer the most technical faults

BRITISH workers are being let down by their IT hardware, as new research reveals how many working hours are lost each year to technical faults.

A survey of 2,000 UK workers commissioned by IT provider Probrand.co.uk revealed that 262 hours and 43 minutes are lost every year due to technology faults and failures, the equivalent to almost 11 working days each year.

The majority of workers (76%) said that the technical faults they experienced directly impacted their productivity in work.

More than half (54%) of workers said that most of the faults they endure are due to their computers crashing or running slowly.

The research also found that 48% of respondents blame poor internet speeds and connectivity problems for working hours lost.

Interestingly, when faced with a technical issue, more than 1 in 3 (35%) workers would turn to a colleague first instead of an IT support provider, while 32% would search for solutions to technology related issues before contacting their technical support team.

Those working in professional services suffer the most technology faults, losing 13 days each year to system failures. This was closely followed by media, marketing and design workers (who lost 12 days) and healthcare workers (losing 11.5 days).

Matt Royle, marketing director at Probrand, said: “It’s shocking how many days are lost to technical faults and failures. I imagine 11 days of productivity lost would have the greatest impact on smaller businesses and start-ups.  These organisations generally don’t have an IT team either.

“It’s interesting to see that so many workers would turn to a colleague or Google to initially resolve a technology related issue before speaking to their technical support team. In some cases, this could increase the amount of time lost to these types of problems even more.

“There are numerous small steps workers can take to minimise computers crashing or running slow. Some simple things staff can do to reduce the likelihood of experiencing these faults include making sure they shut down machines at the end of each working day, keep systems updated rather than delaying them and ensure firewalls are still licensed to protect from viruses.

“However, the responsibility not only sits with employees but also employers. It is in business owners’ interest to ensure their company has a reliable and fast internet connection to help employees work efficiently, provide quality customer service (if applicable) and support growth.”

Probrand is the UK’s first marketplace for business IT, providing IT Products, managed IT services and IT solutions. Find out more at www.Probrand.co.uk.

Global Banking & Finance Review

 

Why waste money on news and opinions when you can access them for free?

Take advantage of our newsletter subscription and stay informed on the go!


By submitting this form, you are consenting to receive marketing emails from: Global Banking & Finance Review │ Banking │ Finance │ Technology. You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact

Recent Post