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By Kunal Sawhney, CEO, Kalkine. Cybersecurity in the age of digital banking and technology has had a significant impact. With increased volumes of cashless transactions, debit...
By Jonathan Shawcross, MD Banking, Gobeyond Partners. COVID-19, and the associated impacts which come with this crisis, have hit the UK banking industry incredibly hard. The...
The UK’s biggest banks look as well positioned as they can be for the possible turmoil of the UK’s exit from the EU, though the health...
By Ian Bradbury, CTO Financial Services, Fujitsu UK & Ireland Banking is one of the oldest industries in the world and, today, includes some of the...
With an eye on deeply interconnected UK/EU financial services markets, the UK’s post-Brexit landing point is a hybrid of current arrangements (less passporting and mutual recognition)...
New Medallia study reveals that 85% of consumers have seen no improvement in customer experience in past two years London, United Kingdom – Research of more...
Pullen Daniel, Managing Director, Europe, nCino The financial services industry enters 2018 with a heightened focus on enterprise-wide digitisation. This effort, coupled with changing technological advances...
Legacy systems are preventing nearly two thirds (61%) of commercial banks from developing Fintech applications, research commissioned by Fintech provider Fraedom has revealed. The study polled...
Branch closures, poor customer service and a focus on quick profits all cited by SMEs as driving down standards at banks A quarter (24%)1 of UK...
More branch closures will require UK banks to embrace new technology Royal Bank of Scotland is closing 259 branches – one in four of its outlets...
88% of under-35s say banks must do more to keep them loyal as 61% say they expect to switch accounts more frequently 88% of UK consumers...